BLACK FRIDAY
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50% off blackFriday
50% off blackFriday
50% off blackFriday
What makes a message ‘Intelligent’ in Orimon ?
At Orimon, we label a message as ‘Intelligent’ when it’s generated by our AI. These are not mere replies, but contextually aware responses that accurately address user queries and engage them meaningfully, truly showcasing the power of artificial intelligence.
Are live chat messages also reduced from my Orimon quota ?
No, live chat messages do not affect your Orimon quota. They are completely free of charge and are not considered as ‘Intelligent’ messages. Enjoy unrestricted live chats without worrying about your quota!
Is there a limit on the number of messages that can be sent ?
The number of messages that can be sent has certain limitations. To find out the specific limits for each plan, I recommend checking the pricing plans.
What is the process for training the chatbot ?
You can train the chatbot in two different ways :-
1. You can just enter and select the URL of your website and the chatbot will be trained on all the content and information present on that URL.
2. You can add the necessary details, and files and update the knowledge base about the company and you just created a bot that required no coding!
How can I integrate the chatbot into my website ?
Here are the steps to reach the channel setup page :-
1. Log in to Dashboard using your Google account/manual signup .
2. Once logged in, you should see an overview icon for your bot.
3. Click on it to go to the bot's overview page.
4. On the overview page, you will see several tabs.
5. Look for the one labeled 'Channels' and click on it.
Following these steps will allow you to access the channels settings where you can configure and manage the channels for messaging in your bot.
How can we get in touch with you?
You can reach out to us at contact@orimon.ai
Does the service provide a live chat feature ?
Yes, the best part about orimon.ai is now you can set up a live chat as and when the customer asks for it. The main objective of Live Chat Handover is to give the customers a fallback option to exit the chatbot conversation or talk to the live agent for any urgent or complicated matters.
Can the chatbot be customized ?
Yes, you can easily edit up the bot's appearance by aligning the same with your brand guidelines. Aspects like setting theme colour, message bubble, bot header, trigger icon, welcome & fallback messages, etc. can be set up in no time!
Will I have access to the chats/interactions that users have with my chatbots ?
Absolutely! You have full access to the entire chat history and all interactions with your chatbots. You can view and review every single conversation that has taken place with your chatbot.
On which channels and platforms does orimon.ai operate ?
Leverage omnichannel marketing by integrating the bot across platforms like websites and landing pages, Telegram and Facebook—access all sales conversations in one place.
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